All items come with a 90 day warranty. If anything goes wrong with your item please email renee@hausofrenee asap.
All items are shipped via USPS with tracking. Please make a selection of first class, priority or signature confirmation at checkout. Please note that many of our items are hand made to order and require 1-3 days to create prior to shipping.
If there is any problem with your order please contact us. All of our items are handmade with care and quality. If you receive an item that is damaged during shipment please email us with a photo within forty-eight hours of receipt, and we will replace it. If the item is one of a kind, a refund or store credit will be offered. If the item has duplicates, we will replace the item at no cost. All sunglasses and custom rhinestone clothing are final sale unless there is damage during shipment.
If your item is a gift please note at checkout. Gift or not, every item from Haus Of Renée comes in a gift box with an elegant lace bow. Gift items will include a hand written card with the message of your choice.